Updated 15 April, 2013
If you are located too far away to visit us and pick up your
bird, we have a couple options to chose from. We are located in the Washington,
DC metro area and are within an easy drive of the mid-Atlantic. We can
arrange a place to meet you or deliver your bird to your home. We currently
charge $20 plus 55 cents per mile round-trip plus any tolls, etc.
Shipping by Airplane
We also ship babies by airline. We use
United Airlines' PetSafesm, Delta Air
Firstsm program, Alaska
Airlines program. You can find out more about each of the
program's specific terms at their websites. United (our primary carrier) provides exemplary care to
animals in their charge, and take the extra steps to make sure the babies don't
get too stressed or forgotten. We have dealt with the shipping agents at our
airports (Dulles International Airport, IAD and Regan National Airport, DCA) and they have all been wonderful to
us and our babies.
Alaska Airlines is used for the Pacific Northwest and Alaska
areas (yes, we have babies living in Alaska, Mexico, Canada, all four corners of
the US, and pretty much every state now!), and Continental provides service
to the Northeast and other areas. We pick the best carrier depending on the
destination and season. We are registered with DHS/TSA as a
Known Shipper for
Delta, Alaska and United.
We do not ship parrots through the mail, which is against Federal
law (See USPS
Publication 52 section 525.1). There are many people who do ship birds this
way. Know it is not only illegal to ship, but you would be party to the act if
you were to receive such an illegal shipment. Make sure you ask in advance from
Reservations are made
within 7 days of the planned ship
date. This is the maximum advanced reservation the carriers accept. Once all the
arrangements have been confirmed with the carrier, you will receive a flight
information document with all the details, complete with what you will need to
do and bring with you.
Note: The airlines control how many animals will be allowed on
any given flight. Weather conditions (typically temperatures on take-off and
anticipated at landing) also control whether an animal will be allowed to board.
The airlines give no guarantees whether they will accept an animal until the
First Class, White Glove Service!
Our babies are shipped in an airline industry-approved carrier
that we customize depending on the type of bird, the distance or duration, and
the number of birds (if a multiple delivery). We go well over the stated requirements
to ensure there are enough food and treats to last for days - just in case there
is a delay. The airlines also have instructions to contact us at certain
intervals if there is a delay, and special handling instructions are included
with the carrier. You can read some of the comments from our
satisfied customer page on how calm and happy
our babies are when they arrive at their destination. We've even had airline
employees call to tell us how cute and playful our babies are and come to visit
our website for more information on them.
In general, we charge you for the exact shipping charges and
incidentals (health check, fuel surcharges, etc. Should a health certificate be required or desired, we have an
avian veterinarian who will perform the check and issue the health
certificate. In addition, a full well-bird examination can be arranged, if you
would like. For more information on airline-specific policies, here are links to
the 3 carriers we work with:
Delta Airlines -
United Airlines -
Alaska Airlines -
Tracking Your Shipment
|We send you complete instructions on how
your baby will come to you, where to pick up, and what you need and
should bring with you to the airport. The airlines report the status of
all flights, and you can see the current status of your flight by
entering the airline code (DL = Delta Air Lines, UA = United
Airlines, or AS = Alaska Airlines) and the flight number.
Don't Forget to Write (or Call)!
As excited as you are to have your baby arrive, we are just as
anxious to know the arrival was on-time, safe, and without incident. A call from
the airport upon pick-up is appreciated.